Enscale offers the option for automatic refills to ensure that your account is always topped up, however there are cases where you need to refill your balance manually, for example to register a new card in your account. If you need to do a manual refil, you can follow these simple steps:
Log in to your Enscale account and click the Manage payments button on the top left of the dashboard.
In the Manage payments modal you can complete a manual payment in the New payment tab, where you will need to set the amount you wish to top up with and the payment method of preference, new or existing.
PayPal Express payment method is for one-time payment, while a card is saved to your account so it will appear in the drop-down of existing payment methods and you can set it up for recurring payments as well.
Once you select these, click Submit payment. This will either open a new tab with the payment gateway where you can enter details of your new payment method (Sagepay for card payments or PayPal if you wish to use a PayPal account to refill your balance).
You will see a pending balance for the transaction attempt while the transaction is being processed, for successful transactions the balance will be updated within a few minutes. In case you don't see the funds reflected in our account, please check your emails for any notifications regarding payments or contact us for assistance.